In these terms and conditions the following terms have the followings meanings Accommodation'' any accommodation that is arranged for you Accommodation Booking Fee'' a non-refundable fee that you pay when you book Accommodation ' Swiss Immigration Authorities'' the Swiss agencies and departments that manage border control and enforce immigration regulations 'Application fee'' a non-refundable fee that you pay to SSBTS to cover administration costs of Application ''Tuition fee'' the fees that you pay for your program " Allegra" is legal partner of SSBT Switzerland, will provide facilities and visa support to students and other administrative duties. Students whom wish to join German course will study programs from Allegra

1. Swiss Immigration Authorities

1.1 You must comply with any requirements of the Swiss Immigration Authorities at all time
1.2 On receipt of the Application fees, you will be provided written confirmation of your program
1.3 If, during your program, you need to extend your Visa then you are responsible for ensuring that the extension is Obtained. You will be given the appropriate documents          only if you comply with these Terms & Conditions.
1.4 If SSBT Switzerland considers that you do not intend to follow the program or are not able to study, it may not allow you to Enroll the program

2. Application and Tuition Fees

2.1 You need to ensure that you have sufficient time to obtain a Visa to Switzerland ( if you are required a visa to stay)
2.2. You must pay all Tuition fee, Application fee and any additional fees in full amount before date of your admission. Once paid, Tuition Fees and Application Fee cannot be transferred as benefit of other students
2.3 Tuitions fees do not include materials or services you might require during your study, for example textbooks…
2.4 Application Fee is non-refundable and non-transferable

3. Administration of Programs

3.1 If you fail to Enrolll or to complete your program, you will be excluded from your program without a transfer to another program or refund
3.2 If you wish to change date or admission, you should report to Enrollment Department at least two month in advance In this case you might have to pay the difference between tuition fee paid and tuition fee at preferable date plus an Administration charge of 100 CHF.

4. Refunds

4.1. SSBT Switzerland will only do refund if visa application is refused, provided that:
a) SSBT Switzerland has received full payment of Tuition Fees, Applications Fees and additional fees
b) You are required to send to SSBT Switzerland refusal document from Swiss Immigration Authorities, stating refusal reasons.
c) You will not get a refund if your refusal visa application due to your own mistakes that you have not followed visa
steps when applying a visa, including the submission of fraudulent documents d) Refunds may take up to 6 weeks to process once SSBT Switzerland on receipt of document referred , see 4.1.b
e) SSBT Switzerland will not make a refund once you obtain a visa but decide not to Enroll the program
g) SSBT Switzerland will make a refund direct to student or partner that made the payment
h) Application Fee of 500 CHF is non-refundable in any circumstances.
4.2. SSBT Switzerland is not responsible for any refusal visa case. If the Visa refusal comes from our fault, we will refund full tuition fee and help you to reapply. No additional compensation will be given

5. Accommodation

5.1 SSBT Switzerland will try to arrange your stay at your preferences, but your first choice of Accommodation might not be available
5.2 When you book Accommodation, you must inform SSBT Switzerland your date of arrival and departure
5.3 Once you have arrived to your Accommodation, SSBT Switzerland will not make any refund
5.4 SSBT Switzerland reserves rights to remove you from the Accommodation for unacceptable behaviour such as causing damages to property or any disturbance or abusive conduct.

6. Airport Collections

6.1 SSBT Switzerland might be able to arrange to offer you pick up service at the airport , this service is subject to availability and to payment in advance of fees set by SSBT Switzerland .
6.2 You must inform to us correct information about your flight Number , date of arrival and expected time to arrive

7. Conduct and Discipline 

7.1 SSBT Switzerland reserves rights to expel you from your program for unacceptable behaviour or lack of attendance. No refund will be made once you are expelled from your program
7.2 If you intentionally or negligently damage our own property, you might have to pay the full cost of repairing or replacing that property

8. Liability

8.1 SSBT Switzerland will not be responsible for any property loss or damage which arises out of or in connection with or consequence of your use of SSBT Switzerland premises.
8.2 SSBT Switzerland will not be liable for the safekeeping and delivery of any post sent to you at SSBT Switzerland campus

9. Queries and Complaints

You should report to Admission Department of SSBT Switzerland any issues that make you feel unhappy with the programs such as teachers, exams, school facilities...SSBT Switzerland is willing to listen to you and try to provide better services.

SSBT Switzerland , November 2015

Valid from 1 November 2015. The latest version of terms and conditions are always updated on SSBT Switzerland website
and replace any earlier versions


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